After Sales Service Upgrade Announcement

Dear Lead Fluid Customer

Thank you for your attention and help to Lead Fluid along the way!

Since its establishment, Lead Fluid has always adhered to the quality as the guide, customer’s satisfaction as the standard, and adhering to the "craftsman spirit", from strict material selection, high standard production process, to professional testing equipment and methods, to adhere to the strict standard of seven days of harsh working condition testing, which can only be put on the market after passing the test, environmental control, and layer by layer testing, achieving the quality and reputation of Lead Fluid for 12 years, It also builds our confidence in product quality.

While focusing on providing customers with high-quality, high-performance and high-tech products, Lead Fluid also pays attention to providing customers with high-quality service experience. Since January 1, 2023, Lead Fluid has greatly upgraded its standard series of peristaltic pumps, that is, the three-year warranty policy for the complete drive.

Unlike other brands in the industry, which only include individual components such as the motor core and housing of the driver into the warranty, Lead Fluid includes all components of the complete driver into the warranty range, and the warranty period is as long as three years, far exceeding the industry standard of one-year warranty!

Three year free warranty for the complete drive

From the date of payment of the customer's order, our company provides a three-year free.

Warranty coverage:

1. The warranty covers the complete drive of standard peristaltic pump products. The pump head, hose and consumables are not covered by the warranty;

2. The warranty period starts from the purchase date shown on the customer's valid purchase voucher;

4. In case of problems caused by human factors such as water ingress, falls, improper use, etc., our company will only charge the cost of materials.

Scope of application

1. This policy will be implemented from January 1, 2023 (products purchased before January 1, 2023 are not applicable);

2. Only the standard product series of Lead Fluid peristaltic pump, including BQ series, BT series, WT series and WG series;

3.In case of any quality problem during the warranty period, Lead Fluid will bear the cost of accessories.

4. Except for customized products.

If you have any questions or suggestions, please call the hotline 0086-312-677-0711 or send email to master@leadfluid.com for communication. All employees of Lead Fluid will serve youu sincerely!

Lead Fluid reserves the right to interpret this policy.

Baoding Lead Fluid Technology Co., Ltd

January 1, 2023